Help & About
Help & About
Section titled “Help & About”Four items in the Help & About category:
| Action | What It Does |
|---|---|
| Upload Debug Bundle | Collects logs and system info for support (see below) |
| Discord Community | Join discord.gg/helixscreen for community help and feedback |
| Documentation | Visit helixscreen.org/docs for guides and reference |
Debug Bundles
Section titled “Debug Bundles”When you need help troubleshooting an issue:
- Tap Upload Debug Bundle in Settings
- The bundle collects your logs, system info, and configuration (no personal data)
- Tap Upload to send the bundle securely
- Share the resulting code with the HelixScreen team on Discord or GitHub
Debug bundles include:
- System logs — recent HelixScreen log output
- Configuration — your settings (sanitized, no passwords or API keys)
- System info — OS version, hardware details, display resolution
- Crash data — if a crash occurred, the crash report and backtrace
- Crash history — past crash submissions with their GitHub issue references (helps support identify recurring issues)
- Device identifier — a double-hashed ID used only for correlating telemetry data (not personally identifiable)
Debug bundles contain only technical information needed for troubleshooting — no passwords, API keys, or personal data.
Tap the About row at the bottom of the Settings panel to open the About overlay. This sub-overlay shows system information, update management, and HelixScreen branding.
| Item | Description |
|---|---|
| HelixScreen Logo & Branding | HelixScreen logo, “by Preston Brown”, copyright notice, and a scrolling contributor marquee |
| Printer Name | The name of your connected printer (set during setup wizard) |
| Current Version | Your installed HelixScreen version |
| Update Channel | Stable, Beta, or Dev — only visible when beta features are enabled |
| Check for Updates | Check for and install new versions (hidden on Android) |
| Klipper | Installed Klipper version (fetched from Moonraker) |
| Moonraker | Installed Moonraker version |
| OS | Operating system version |
| Print Hours | Total print hours tracked — tap to open the History Dashboard |
| Open Source Licenses | View licenses for all open source libraries used by HelixScreen |
Easter Eggs
Section titled “Easter Eggs”- Tap the Printer Name row seven times to launch a hidden Snake game
- Tap the Current Version row seven times to toggle beta features — works like Android’s “tap build number” developer mode
Enabling Beta Features
Section titled “Enabling Beta Features”Tap the Current Version row seven times in Settings → About to toggle beta features.
When beta features are enabled:
- Update Channel selector appears (Stable / Beta / Dev)
- Additional items appear in the Advanced panel (Macro Browser, Timelapse, etc.)
- Plugins section appears in Settings
- Tap seven more times to disable
Update Channels
Section titled “Update Channels”| Channel | Description |
|---|---|
| Stable | Recommended. Tested releases only. |
| Beta | Preview builds with new features. May have rough edges. |
| Dev | Development builds. Requires a configured dev_url in your config file. |